GENETEC SPECIALIST
Systems Expert. Platform-Focused. Performance-Driven.
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The Role
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We are seeking an experienced Genetec Specialist who understands that a security platform is only as strong as its design, configuration, integration, and long-term performance.
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This is not a basic programming or commissioning role.
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We are looking for a systems professional who can design, configure, optimize, troubleshoot, and support enterprise-level Genetec environments while serving as a technical resource for clients, project teams, technicians, and electricians.
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This role combines system architecture, platform administration, integration, networking, troubleshooting, and client support.
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If you enjoy solving complex technical challenges, building scalable systems, and helping organizations get the most from their security platforms, you'll fit well here.
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Why Shel-Bar
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At Shel-Bar, we believe security systems should be designed with the future in mind.
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We work with clients across commercial, industrial, critical infrastructure, transportation, multi-site, and enterprise environments where reliability, scalability, and performance matter.
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Our technical specialists are trusted to think critically, solve problems, contribute ideas, and take ownership of the systems they support.
We value technical excellence, professionalism, accountability, and continuous learning.
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If you enjoy meaningful technical work and want to be part of a company that values expertise and innovation, you'll fit in well here.
What You'll Be Working With
Primary Platform
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Genetec ecosystems
Supporting Technologies
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Axis Communications
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Mercury Security
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Bosch
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Networking Infrastructure
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Access Control Systems
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Video Management Systems (VMS)
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Enterprise Security Technologies
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Cloud and Hybrid Security Environments
Core Responsibilities
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Configure, commission, maintain, and optimize Genetec Security Center environments
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Design system architecture aligned with operational, client, and project requirements
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Configure and support video management, access control, and integrated security platforms
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Support SaaS, cloud-connected, and enterprise-level deployments
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Integrate third-party hardware and software solutions
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Troubleshoot complex software, networking, database, hardware, and integration issues
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Support field technicians, electricians, project managers, and clients during installation and commissioning activities
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Monitor system health, performance, and long-term reliability
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Develop and maintain system standards, documentation, change logs, and configuration records
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Assist with system upgrades, migrations, expansions, and lifecycle planning
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Provide remote and on-site technical support as required
Technical Requirements
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Demonstrated experience with Genetec Security Center
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Strong understanding of enterprise video management systems and access control platforms
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Experience with system integration and enterprise security environments
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Strong networking knowledge including:
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TCP/IP
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VLANs
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Routing fundamentals
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Switching fundamentals
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Network troubleshooting
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Understanding of server environments, virtualization, storage, and system performance optimization
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Ability to troubleshoot across software, hardware, database, and network layers
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Strong analytical and problem-solving skills
Professional Requirements
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Strong documentation and organizational skills
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Ability to communicate effectively with clients, technicians, project managers, and stakeholders
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Ability to manage competing priorities and complex technical issues
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Self-directed and capable of working independently
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Commitment to continuous learning and technical development
Manufacturer certifications, advanced Genetec certifications, networking certifications, or related technical credentials are considered strong assets.
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Travel
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Project-dependent travel required
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Combination of remote work, office support, and field presence
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Occasional out-of-province travel may be required
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Client meetings, commissioning support, and technical troubleshooting may require on-site attendance
Professional Standard
At Shel-Bar, system integrity matters.
Our specialists are expected to design clean, scalable, and maintainable systems that support long-term client success.
Documentation, communication, and technical ownership are part of the role—not an afterthought.
We believe the best technical professionals identify issues early, communicate clearly, and create solutions that reduce future problems rather than simply responding to them.
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Compensation, Benefits & Growth
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Competitive compensation aligned with experience and expertise
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Comprehensive benefits package
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Advanced Genetec training and certification opportunities
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Exposure to enterprise-scale systems and critical infrastructure environments
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Ongoing professional development and technical mentorship
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Opportunities to advance into senior technical leadership, system architecture, consulting, and design roles
The Shel-Bar Difference
We believe people do their best work when they are trusted, supported, and given opportunities to grow.
At Shel-Bar, quality matters. We take pride in well-designed systems, accurate documentation, strong communication, and solutions that continue to perform long after commissioning is complete.
We invest in training, support technical specialization, and encourage our employees to expand their expertise throughout their careers.
Our goal is simple:
Do It Right the First Time.
If you enjoy solving complex technical challenges, building scalable solutions, and delivering systems that clients can depend on, we'd like to hear from you.
Important
This role is intended for experienced Genetec professionals.
This is a systems architecture, integration, platform administration, and SaaS-focused position.
Entry-level applicants will not be considered.
